Customer Reviews

by Forever Jewellery on February 09, 2015

We'd love to hear your feedback on our website, customer service or purchases from Forever Jewellery.

Leave a review down at the comments section below. ❤️

If it's regarding an order or returns please email - foreverjewellery@live.com

23 comments
by Stephen Beer on June 03, 2024

Purchased a number of lovely Nominations charms from Forever Jewellery they arrived in record lime and where packaged so well their was layers to unravel, it was amazing how easy to join and the charms were in excellent condition, even received a nice letter and some lollies with my order….so sweet, thanks guys. God Bless….

by Robyn on June 03, 2024

Thank you for my recent puchase, felt very comfortable with decision, helped by professional advice from Mai. There is such a wide range to choose from or Mai can help to design or redesign a piece to suit your taste! I have bought from this jeweller numerous times and had repairs done also with hassle free, reasonable costs and friendly staff!!

by Claire on April 06, 2020

Amazing service .
Replied instantly to a query I had about what to order & when I placed the ordered sent me a message to say I had ordered a bracelet which would be too big for my daughter , so they were refunding me some money back . They are so honest , I wouldn’t have be any the wiser , great customer service .
Order was shipped out free delivery very quickly .
I will definitely order from forever jewellery again .

by Carolyn on February 21, 2020

Hi,

I recently purchased the “Las Vegas” charm and I neglected to thank you.

At Christmas we travelled to Las Vegas and there was nothing that was as perfect as that charm despite a lot of looking around in Vegas and it brings back so many fun memories.

So thank you very much for the supplying the charm and the great service.

Best Wishes.

Carolyn

by Sigrid on August 07, 2019

I am so happy to have found you!!!! I love Nomination jewellery and when I discovered you stock it I couldn’t resist buying some lovely charms and a watch. The best service ever!! Very quick reply and so friendly!!! I received everything I had ordered by express post, and am thrilled, THANKYOU.🙂

by Julie on August 01, 2019

I have had the distinct pleasure of dealing with Mai and her lovely ladies since 2010 when my then 8yr old daughter went in to buy a graduation Pandora charm for me but did not have enough money. The beautiful ladies let her have it , knowing that I would return to make up the difference at a later date. Fast forward to 2019 and now I am in the process of designing a 18th birthday gift for the same daughter with old gold from items that are precious to our family. Mai also recently created my dream engagement ring. After 26 years of marriage I finally have the ring I always imaged and dreamed of. The final piece is better than I could have imagined though because it now has pieces of my grandmother’s gold, my original engagement ring diamonds and stones that represent my two beautiful daughters. Mai has unknowingly created a beautiful piece of jewellery with so much sentimental value, hopes and dreams which I hope to pass on to my girls. I cannot recommend Mai enough for all that she does and for the outstanding customer service that her and her staff always provides. Thank you so much.

by Jordyn on July 29, 2019

I received my nomination charms quite fast, they were packaged well and arrived safely. They are high quality and I would highly recommend this store to all.

by Theresa on July 27, 2019

Best service by far have loved all we have got from watches to nomination charms bracelets.. highly recommended 😍

by kerrie on July 24, 2019

I have purchase swarovski items from Forever jewellery. They are the best. Great service. i would highly recommend!

by Pat Sweeney on July 23, 2019

I have visited Forever Jewellery on a number of occasions and always found what I’ve been looking for, and sometimes more. The staff are very friendly and helpful. I would recommend them for any jewellery and repairs.

by Jo Rigley on May 31, 2019

Such amazing customer experience! Received a bangle to replace one I’d lost but it looked different to my first one- Forever Jewellery were so lovely about it and got another made for me just like the one I lost! Great service, thank you guys!

by Bry on November 05, 2018

I recently had my wedding ring redone for my anniversary, and I absolutely love it! Everyone comments on how beautiful my ring is. I would like to thank Mai for helping me with the design and creating exactly what I had wanted. I now have the perfect ring and have found my Forever store for jewellery.

by Tara on November 28, 2017

Just wanted to say a massive thank you to forever jewelry for your amazing work! I recently got my engagement ring remodeled into a rose gold setting and I could not be happier it’s absolutely stunning. Thank you Mai for listening to me and making my beautiful ring ☺️

by Sam Boyles on October 27, 2017

I just wanted to tell everyone what a wonderful job Forever Jewellery do if bespoke pieces. I have had my original engagement ring made into a beautiful cross pendant for my daughter to give on her wedding day. I have recently had my original wedding ring and eternity ring made into a new wedding ring to renew my vows. And we are waiting for the bespoke bangle to be made for my husband from his old gold. The service is amazing and very personal and they really listen and come up with the best ideas to give you what you want. Thanks so much Mai. Just thinking what we can do next ?

by Carol on September 09, 2017

Hello,
I just wanted to say a huge thank you, I won 3rd prize in your Raffle at the Pandora VIP Event, it is a double love heart Necklace, and I just love it.
So thank you to your beautiful girls for serving us, and pulling out my name.

Thank you, Thank you, Thank you

by Jo on July 12, 2017

Just received my order, thank you so much.
It’s the cutest thing I have ever seen.
I luv it 2 bits.
Jo kay

by Sharyn on June 23, 2017

Thank you so much for your wonderful service today. I love my surprise of Pandora lip gloss with my Pandora purchase. Will recommend you to all.

by Anna on May 16, 2017

Best online shopping experience ever! Staff were polite and helpful on the phone. Make item was delivered within 24 hours! Couldn’t be happier that my son’s birthday present is all organised. Thanks!

by Gail on February 15, 2017

Thank you very much, the turquoise necklace arrived. Thank you for the prompt shipment and the secure packing of the necklace.
Kind regards Gail

by Murielle on January 23, 2017

Hi Shari, Hope you are doing good. I am the lucky woman that received a nice christmas gift….coeur de lion set, in rosegold and pink, I am so proud of this set, it is really a special set. I can not find the right words, to say how beautiful is this set,…..I am telling you…you are a great person, and the service, you give to your customer, is unbelievable….PS: the order arrived right on time two days before Christmas and it was well packed and no damage at all. We can tell that you are really professional….we will definitely shop at your store again…..and will recommend to everybody… THANKS Shari. …Murielle & Gerald Sirois from Canada

by Ilona on June 09, 2016

You have been ‘forever’ fabulous to deal with. Thank you so much for the update and tracking information.

I have looked through your store and you have a lot of beautiful jewellery and I hope to shop again with you.

Have a nice weekend.

ilona :)

by Danielle on November 25, 2015

My preferred place to shop at for jewellery. The staff are very lovely, patient and professional. Jewellery is always packaged and displayed beautifully. The store always looks clean and tidy. Great customer service. Would recommend to everyone!

by Linda Wright on March 30, 2015

Extremely professional Company to deal with. Staff are absolutely amazing, really helpful and very prompt. I’ve always been thrilled with my various purchases. The jewellery is extremely well packaged and presentation boxes etc just gorgeous. I would very highly recommend Forever Jewellery, simply the best♥ Many thanks to all the staff for excellent customer service. Linda, Gold Coast.

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